January 4, 2019

Tenant FAQ’s

 

How do I go about applying for a property that I see on your site?

Click here to complete an online application.


Do you charge an application fee?

Yes, as part of conducting a credit and background check, there is a $50 fee to apply. 


What payments are required to move in?

Security Deposit, 1st month’s rent, plus $30 Admin fee. 


How can I pay my rent?

For your convenience, you can pay online via ACH or Credit card, from your secure tenant portal.  Other methods include paying cash at participating payment locations.  


How do I submit maintenance requests?

Maintenance requests are submitted 24/7 via your secure online tenant portal. 


Who’s responsible for paying for repairs and maintenance requests?

The owners have a duty to maintain the property; however, if damages occur outside of normal wear and tear, the tenant is responsible.